Frequently Asked Questions

How do I sign up?

How long has Magic Wash N Dry been in business?

When do you offer pickup and delivery?

What is the turnaround time for pickup and delivery?

Is there a minimum order?

How much does pickup and delivery cost?

Do I need to be home when the driver picks up or delivers my clothes?

How do I schedule an order online?

Can I make a special request for how I want my laundry done?

Is there a contract or long-term commitment?

When I schedule an order, how will I be billed?

What do I put my laundry in?

Can I put my pickups on hold while I’m on vacation?

I forgot to put my clothes out. Is there a missed pickup fee?

Is there a delivery charge?

Can I pay by cash or check?

Do you offer commercial pickup and delivery services?

Can I get my clothes air-dried?

Can I get my laundry separated by person or by load?

How often can I update my laundry preferences?

What detergents are used on my clothing?

What are your wash and fold hours?

Is there a minimum order?

Do you wash my clothes with other customers’ clothes?

What is the turnaround time for wash & fold?

Do you offer same-day service?

What are your operating hours?

Are you attended?

Are you a coin or credit card laundromat?

What size machines do you have?

Do you have WiFi?

What happens if my laundry is damaged?

What if my items are damaged due to items left in pockets or machines?

What happens if any of my laundry is lost?

What happens if I forget to pick up or receive my order?